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Policies and procedures

VCOSS Manuals for Community Organisations
VCOSS 1st edition 2007
ISBN 978 1 876045 63 0
RRP $30.00
Available from Information Victoria from November 2007 tel 1300 366 356

An essential reference for management groups of Victorian community organisations.

Policies and procedures help make a workplace run smoothly by ensuring staff and volunteers know how things are done and how decisions are made. They provide guidelines for resolving conflict and minimising risk and they enable staff to get on with the job of delivery quality services.

Fully revised and updated from the popular 1993 publication, Policies and Procedures explains what policies and procedures are, why you need them and how to develop them.

The book identifies a broad range of policy areas that your organisation may need to consider. It includes sample policies with tips on how to adapt and implement them. It also recommends a set of key policies that your organisation should have in place as a minimum to ensure good governance and management.

Policies and Procedures is one of suite of manuals that the Victorian Council of Social Service (VCOSS) is producing. Also now available as the perfect companion volume is Community Management.

Contents

1. Introduction
2. Policy Development
3. Organisational Policies and Guiding Principles
4. Governance and Management
5. Planning
6. Services and Programs
7. Financial Management and Administration
8. Staffing and Employment

Useful Contacts

Index